How To Call Your Monitoring Center

CSI Subscriber’s Call

(205) 836-3884 or (800) 843-5154

1. This is:

(Give your NAME)

2. My Account Number is:

(Memorize this number)

3. My Password / ID is: 

(Memorize your password or ID number)

4. MESSAGE 

A. I have a false alarm.

B. I would like to cancel an alarm.

C. I require assistance.

D. I would like to test my system.

Please Note:

If you get a call and someone identifies himself as part of your alarm company or monitoring center, and your alarm is NOT going off:

DO NOT GIVE YOUR PASSWORD / ID

Hang up and call your monitoring center to be assured your are talking to your alarm monitoring center.